Comment by simn fenton-jones on September 13, 2015 at 0:27

Thanks Joasia,

Looks like you have an interesting list of things for this year. It was nice to see you have the SIG group in Sufnet involved. I should point at this group at terena from a few years ago.

Unfortunately we didn't grow legs as the skills, and tools, of community builders was in its early stages of development. Where we're you? :)

One thing I would like to see is the development of curricula ( using a combination of real time/interactive tools) for "community managers". This skillset is to the present time what call centres were to the 1990's.

We seem to be at the point now where many govs are trying to find people who can support the teams introducing digital skills. e.g. GDS in the UK, DTO in Australia. I'm sure it will be the same in every country. You can look at https://knowledgehub.local.gov.uk/ to get an idea of what most of these Knowledge Exchanges (KE) looks like. 

The challenge now is to equip community managers with a combination of tools and skills that include using both broadcast and interactive media. The work is supporting these people in gov with a culture that shares a global learning, rather than each of their National teams reinventing the wheel.

So that's the opportunity in getting this new industry up and running, and M&L are already leading by example. Thanks so much.

Comment by Joasia van Kooten on September 14, 2015 at 9:33

It would be great if you can inform the terena community about these webinars, the more people involved in the discussion, the more we can exchange knowledge and widen our community! We have also launched a survey for everyone in the field to propose topics for webinars and workshop: https://www.surveymonkey.com/r/videoHE-survey1516

all the best

Comment by simn fenton-jones on September 17, 2015 at 22:52

Hi Joasia,

I have tried getting terena (members), and other NRENs, involved with the M&L community in the past. Peter is the man who was project managing tf-media. (Nice guy)

The problem we do have is that we simply can't get people who work for an org or project to collaborate on an ongoing basis. e.g. Terena compile an annual compendium of NRENs with help from their members every year. But they'll never collaborate (fully) on that Wikipedia article. It's not like the skills aren't there. It's the collaborative culture which is missing.

My main focus at the moment is trying to discover and agree upon a combination of tools and skills for the role of (online) "community manager", which can be shared. Obviously this is what you do (well). The challenge is coming up with an international group who can "just do it" on behalf of SIGs, inside NRENs, around the world.

This webinar's topic may be of interest. It's an online talk before this Brussels conference.

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